Shipping Policy

Last Updated: September 23, 2026

This Shipping Policy explains how Mayson Olympus processes and ships orders placed through maysonolympus.com.

Shipping Coverage

We currently ship orders to addresses within the United States.

At this time, our primary shipping service is available to customers located in the United States.

Shipping Costs

We currently offer free standard shipping within the United States.

Any alternative or expedited shipping options, when available, and their associated costs will be displayed at checkout.

Order Processing & Fulfillment

Orders are generally processed and prepared for shipment within 1–2 business days, Monday through Friday, excluding federal holidays.

Orders placed on weekends or public holidays will generally be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email with shipping and tracking information, where tracking is available.

During holidays, promotional periods, product launches, or periods of unusually high order volume, processing times may occasionally take longer.

Estimated Delivery Times

After dispatch, orders generally arrive within approximately 3–6 business days, depending on the destination, carrier, and shipping method.

Business days are Monday through Friday and do not include weekends or federal holidays.

Delivery estimates are approximate and are not guaranteed delivery dates.

Please allow approximately 1–2 business days for order processing, followed by approximately 3–6 business days for delivery.

Tracking Your Order

Where tracking is available, we will provide a tracking number by email after your order has been dispatched.

Please allow some time for the shipping carrier's tracking system to update after the package has been handed over to the carrier.

Tracking information and delivery updates are provided by the shipping carrier, and delays in tracking updates may occasionally occur.

Delivery Address Requirements

Please make sure that your shipping address is complete and accurate before placing your order.

Customers are responsible for providing the correct street address, apartment or unit number, city, state, and ZIP code where applicable.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if re-delivery is requested.

We may be unable to re-deliver an order until any applicable additional shipping costs have been paid.

Lost or Delayed Packages

If you believe your package has been lost or is significantly delayed, please contact us at info@maysonolympus.com and include your order number.

We will work with the applicable shipping carrier to investigate the shipment and determine the appropriate resolution.

Delivery delays may occur because of circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, transportation delays, holidays, or other unforeseen circumstances.

If an order is confirmed as lost in transit, we will work with you to provide an appropriate remedy in accordance with our Refund & Returns Policy and applicable law.

Undelivered Packages

A package may be returned to us if:

• An incorrect or incomplete address was provided by the customer
• The recipient is unavailable when delivery requires someone to be present
• The recipient refuses to accept delivery
• The package is not collected from a carrier pickup location within the required period
• The carrier is otherwise unable to complete delivery

If a package is returned because of an incorrect or incomplete address or another reason attributable to the customer, the customer may be responsible for applicable return shipping or re-delivery costs.

Any refund for an undelivered package will be handled in accordance with our Refund & Returns Policy and applicable law.

Sales Tax

Applicable sales taxes may be calculated and collected at checkout based on the shipping destination and applicable tax requirements.

The amount of sales tax, if any, may vary depending on the customer's state, county, city, or other applicable jurisdiction.

Customs, Duties & International Shipping

Orders shipped within the United States generally are not subject to import customs duties for domestic delivery.

If Mayson Olympus offers shipping to additional countries or territories in the future, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination jurisdiction unless otherwise stated at checkout.

Any future international shipping terms will be reflected in this Shipping Policy or during checkout where applicable.

Wholesale & Bulk Orders

For wholesale, business, or large-volume orders, please contact us directly to discuss available shipping options and applicable rates.

Email: info@maysonolympus.com
Phone: +1 754-317-9872

Shipping Restrictions

We may be unable to ship to certain addresses or locations due to carrier restrictions, legal requirements, or operational limitations.

Certain PO Boxes, military addresses, U.S. territories, or remote locations may have different carrier availability or delivery times.

If we are unable to ship an order to the address provided, we will contact you using the information associated with your order.

Contact Us

If you have questions about shipping or need assistance with an order, please contact us:

Mayson Olympus
2333 Brickell Ave
Miami, FL 33129
United States

Email: info@maysonolympus.com
Phone: +1 754-317-9872
Website: maysonolympus.com

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM EST

Please include your order number when contacting us about a shipment so that we can assist you as quickly as possible.